Support

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Supportcontract

We offer a support contract which includes clear agreements about response times or issues that must be solved.

Phone/mail support

Call us on +31 (0) 203 032 470 or mail to support@dynamicinfo.nl

On-site support

We will come to your organisation to solve the problem(s).

Good support is important for the effectivity of your business intelligence solutions.
Usually business intelligence isn’t that problematic in a way that you cannot proceed if the system drops out, but it is nice when your problem is solved within a reasonably term.
That is why we offer a support contract where we make clear arrangements, so the expectations are transparent from both ways. Options are:

  • support via support@dynamicinfo.nl
  • support via telephone
  • on-site support, we visit you to solve the problems

Next to these options you can choose different maximum response times, so you know what you can expect when you have a problem.
We solve the problem very quickly and also prevent it from happening in the future again (when possible).

Want a support contract? Then reach out to us for an appropriate offer. We can also offer support for Microsoft Business Intelligence environments that we have not built ourselves. This can be attractive if you are working with freelancers. They have of course a new job at a certain time.

Interested?
Request a free demo!

We will reach out to you within one day!

Request Demo

Contact

Interested in one of our products or our company? Fill in the following form or send us an email info@dynamicinfo.nl. We will reach out to you within one day!

Dynamic Info

Building ’Koningshof’
Schipluidenlaan 4
1062 HE Amsterdam

Tel. +31 (0) 203 032 470
Fax. +31 (0) 848 388 100
E-mail. info@dynamicinfo.nl

Chamber of Commerce: 65061284
VAT-number: NL855965265B01